1What this is

This agreement is between LowCountry Home Services LLC (“Foundry”) and you or your business (“Contractor”). It governs any work you accept through the Foundry platform.

It starts when you accept it and runs until either of us ends it. You never have to take a job you are offered, and we cannot promise you a certain amount of work.

2You are an independent contractor

What that means day to day:

• You decide which jobs to take. Declining a job carries no penalty and no obligation to explain.
• You control how the work is done. We agree the outcome and the standard with the customer; the methods, sequence, and technique are yours.
• You supply your own tools, equipment, materials, and vehicle.
• You set your own schedule within the arrival window agreed with the customer.
• You may use your own crew or subcontractors, provided they meet the same standards and insurance requirements, and you remain responsible for them.
• You are free to work for anyone else, including our competitors. This is not exclusive and we will never ask it to be.

If we pay you through Stripe, you complete their onboarding once. Your bank details and tax information go to them, not to us, and they issue your 1099 at the end of the year.

If we pay you directly, by transfer or cheque, we will need a completed Form W-9 from you before your first payment and we will issue a Form 1099-NEC where required.

3What you must have

Before you take a job, and for as long as you take jobs:

• General liability insurance of at least $1,000,000 per occurrence and $2,000,000 aggregate.
• Workers' compensation if you have three or more employees, which is the point at which Georgia requires it. Below that the state does not, and neither do we.
• Insurance on any vehicle you drive to a job, at least what Georgia requires. We do not ask for a commercial auto policy.
• Every license, permit, and registration the work legally requires, kept current.
• A valid driver's license for anyone driving to a job.

You'll give us current certificates on request, and you'll tell us promptly if any of it lapses, is cancelled, or is not renewed. Working without current cover is a breach of this agreement.

Before your first job we will speak with you about your work and your standards, call both of the references you gave us, and verify your insurance. We may repeat any of that while you are on the roster.

You also agree to a background check before your first job, and to further checks at reasonable intervals. We pay for it.

4How jobs work

• We send you the job: the address, the work, what it pays, the customer's notes, and any date already agreed. Their photographs are on the same link.
• You accept or decline. Once you accept, it's yours, treat it as a commitment.
• You arrive inside the window. If you're running late, tell us before the window closes, not after.
• You perform the agreed scope to a professional standard.
• You submit completion photos through the platform. Photos are what release your payment, and they are what protects you if a customer later disputes the work.

If the job isn't what was described

Stop and tell us. Don't absorb it, and don't negotiate a different price with the customer at the door. We'll re-price it with the customer and come back to you.

This protects you as much as it protects the customer. A price agreed in a driveway is a price nobody can prove afterwards.

5Standards

• Show up inside the window, or tell us early.
• Be presentable and courteous. You are the whole company to that customer.
• Leave the site clean. Take your debris.
• Don't enter parts of the property the job doesn't require.
• Don't upsell the customer directly. If they want more work, that's good news, send it to us and we'll price it and route it back to you.
• Don't discuss what Foundry pays you, or what the customer paid, with the customer.
• No drugs or alcohol on a job. No exceptions.
• Report damage immediately, to us, and honestly. Damage reported straight away is a manageable insurance matter. Damage we find out about from the customer is something else.

6Getting paid

The rate for each job is stated when we offer it to you. Accepting the job accepts the rate. You never have to invoice or negotiate to get paid what was agreed.

When payment can be held

We may withhold or offset payment where the work wasn't performed, where a customer has raised a problem within 48 hours and it hasn't been resolved, where you caused damage that hasn't been settled, or to recover the cost of a remedial visit under section 7. We'll tell you why, in writing, and pay promptly once it's resolved.

Your own costs, fuel, materials, equipment, employees, taxes, are yours.

7Fixing problems

If a customer reports a problem within 48 hours and it's down to workmanship, you return and put it right at no additional charge. That's the deal, and it's the same deal we make with them.

If it isn't your workmanship, the scope was wrong, the condition was pre-existing, the customer changed their mind, say so and we'll handle it with the customer. You won't be asked to eat something that wasn't yours.

If you can't or won't return

Then we send somebody else, and the cost of that second visit is yours. We'll tell you what it is before it happens wherever there's time to, and we'll offset it against what we already owe you rather than sending an invoice if there is anything to offset against.

This is the ordinary backcharge every trade runs on, and it only ever applies to your defective workmanship inside the 48-hour window. It is not a penalty and there is no margin in it for us, we recover what the remedial visit actually cost and nothing beyond it.

Nobody is charged for a job that went wrong for a reason that wasn't theirs. If we disagree about whose it was, we'll talk before any money moves.

8Damage

You're responsible for damage you or your crew cause, and it's what your liability insurance is for. Tell us within 48 hours with photos, and cooperate with the claim.

Foundry will coordinate with the customer and with your insurer. We are not going to leave you to argue with a homeowner alone, and we are not going to let a homeowner be left without a resolution.

9Customer information

You are given the job, not the customer. The address, the scope, the photographs and anything the customer said about the work. Not their name, and not their telephone number.

All contact runs through Foundry. Confirmations, arrival messages and follow-ups are sent automatically; anything else, tell us and we deal with it. If you need something on the day, a gate code, an access problem, we are the number you ring.

The address and the job details are still confidential. Use them for the job you were assigned and nothing else.

You may not:

• Add Foundry customers to your own marketing lists.
• Share their details with anyone outside your crew.
• Contact them about further work except through us.
• Photograph anything the job doesn't require.

Keeping your own record of a job you did, for your books, your insurer or a callback, is expected and is not what this section is about.

This section is about customers Foundry introduced you to. Your own clients are your own. If you keep them in our system they stay your records, we will not market to them, and you take them with you if you leave.

This obligation continues after this agreement ends.

10Not going around us

For 12 months after being introduced to a customer through Foundry, don't solicit that customer directly for the same kind of work.

To be clear about what this is and isn't:

• It is not a non-compete. Work for anyone you like. Run your own business. Take your own customers. We are not trying to own your week.
• It is narrow. It applies only to customers we introduced you to, only for 12 months, only for the same kind of work.
• If a customer approaches you unprompted, tell us. We'll route the job back to you through the platform. You keep the work.

If it's breached, we may recover a reasonable fee reflecting the value of the introduction, and end this agreement.

11Indemnity

You'll indemnify Foundry against claims, losses, and reasonable legal costs arising from your work, your crew, your vehicles, your failure to hold required insurance or licenses, your breach of this agreement, or your negligence.

We'll indemnify you against claims arising from our own negligence or our own breach of this agreement.

12Ending it

Either of us can end this agreement at any time, for any reason, with written notice. You'll be paid for all completed work.

We may suspend or remove you immediately for working without insurance, a serious safety issue, dishonesty, theft, a pattern of no-shows, or conduct toward a customer that we wouldn't defend.

Sections 9, 10, 11, and this section survive the end of this agreement.

13No guarantee of work

We don't promise you any volume of jobs, any minimum earnings, or any territory. Jobs are offered based on what customers book, where they are, and how you've performed.

We would rather tell you that now than have you build a season around a number we made up.

14Everything else

This agreement is governed by the laws of the State of Georgia. Disputes go to the state or federal courts in Chatham County, Georgia.

We may update these terms. If we do, we'll email you before the change takes effect. The terms that apply to a job are the ones in force when you accepted it.

If any part of this is unenforceable, the rest stands. You may not assign this agreement without our written consent.

Questions: support@foundryservicesgroup.com · 9563 Whitfield Avenue, Savannah, GA 31406